BOOKING & ARRIVAL
Services are booked by appointment only.
When you arrive to your appointment please wait in your car and remain in your vehicle until you are texted or called when to enter. You will be greeted at the door by Michele and escorted into the treatment room.
LATE / RESHEDULE / CANCEL / NO-SHOW
LATE:
Please understand that there is a specific amount of time allotted for each service. All spa appointments have been designed to allow the appropriate time for the full enjoyment of the service. Your late arrival may limit our ability to offer the fullest experience possible. If you arrive to your appointment late your treatment will be shortened. If you arrive more than 15-minutes late your appointment will be cancelled and you'll be charged the CANCELLATION FEE (see below).
RESCHEDULE OR CANCEL:
Must be done 24- HOURS OR MORE before your scheduled appointment. Failing to cancel or reschedule 24-hours before your booking will result in a CANCELLATION FEE for half the total cost of your services or the full total cost before your next appointment. Please contact Michele directly for exceptional circumstances and we can make other arrangements.
NO-SHOW:
Will result in a NO SHOW FEE being charged to you of 100% of your schedule services before your next appointment. Please contact Michele directly for exceptional circumstances and we can make other arrangements.
SICK:
If you are feeling unwell or are exhibiting any symptoms of illness, whether or not they are mild or severe, you MUST cancel your booking. If you arrive to your appointment sick you will be asked to leave and charged the appropriate cancelation fee.
RETURNS & EXCHANGES
All products can be returned or exchanged within 7 days of purchase. Products MUST be unopened and in original packaging condition in order to be accepted. I encourage you to ask for samples prior to committing to a full product purchase. Samples are available for a small fee.
SANITATION & STERILIZATION
A clean safe beauty environment is top priority at Michele Renee Nail Design (Michele Renee Beauty). Michele always follows outlined Health Canada guidelines and protocols to clean all tools, equipment, and surfaces. Tools are never reused before they are thoroughly cleaned. If at any time an item cannot be thoroughly cleaned after use it is disposed of.
PAYMENT METHOD
Cash is preferred, and accept Cash, Visa, MasterCard, and Interac. Taxes and gratuities are not included in the service price.
PRICING
Service and product pricing is subject to change at any time.
PROMOTIONS
Specials/Promo/Sales can not be used or combined with any other offer, promotions or online vouchers.
LOST / MISPLACED ITEMS
Michele Renee Nail Design (Michele Renee Beauty) is not responsible for any lost or misplaced items. You may be asked to remove jewelry for some treatments. Michele Renee Nail Design (Michele Renee Beauty) does not assume liability for lost or forgotten personal items. If an item is forgotten and/or lost it is not Michele Renee Nail Design's (Michele Renee Beauty's) responsibility to reimburse or replace your item.
DISCLAIMER / WAIVER
To get the most out of your experience with Michele Renee Nail Design (Michele Renee Beauty) please read and understand this disclaimer carefully before using this website or agreeing to use the services at Michele Renee Nail Design (Michele Renee Beauty). All opinions and claims on this website and through Michele Renee Nail Design (Michele Renee Beauty) are based on my own research and knowledge.
Need to knows:
We are unable to perform your lash lift service if you arrive wearing lash extensions, or have had a lash lift under the last 8 weeks. You must be lash extension free for at least 2 weeks before receiving a lash lift service. Pause use of lash growth serums and ensure your lashes have not been tinted for 2 weeks prior to your appointment.
We are unable to treat you if you have active cold sores, or had eyebrow tattooing, Botox or filler injected within the last 28 days prior to your appointment.
If you arrive to your appointment with these contraindications your service will be cancelled and you'll be charged the CANCELLATION FEE (listed in the above policies).
Any opinions and claims made should not be construed as medical advice. No information provided by Michele should be construed as a claim or representation that services are intended for any use in the diagnosis, cure, mitigation, treatment or prevention of any conditions of a medical nature. All information, claims, and opinions are for informational purposes only, designed to educate consumers on how they might improve skin. None of Michele’s opinions, content, work, or social media posts are medical advice and are not a substitute for regular health care by a physician or other qualified medical professional. No information at any time should be interpreted as medical advice to be used to diagnose, treat, cure, or prevent any skin condition. Always speak with your doctor or other healthcare professionals before taking any medication or supplement, or using any treatment for a health problem. If you have or suspect that you have a medical problem, contact your health care provider. Do not disregard professional medical advice or delay in seeking professional advice because of something you have read on this website or on my social media.
Michele Renee Nail Design (Michele Renee Beauty) does not accept any responsibility for the accuracy of any information or the consequence arising from using this website or services. Before any services are undertaken you should ensure that you have taken qualified medical advice. If you think you are suffering from a medical condition see your doctor. Do not self diagnose. It is important that you do this before any treatments are undertaken.
At no time before or during the provision of any treatments by Michele Renee Nail Design (Michele Renee Beauty) will Michele make any medical diagnosis upon you. Michele Renee Nail Design (Michele Renee Beauty) will not be held responsible for any injury, loss and or damage to any person or property as a result of any treatment, negligence or otherwise.
You are fully responsible for your own health throughout any treatment and/or stay with me and therefore it is your responsibility to ensure that you are medically fit to undergo any treatment. You are hereby advised to seek advice from your doctor before undergoing any treatment with Michele Renee Nail Design (Michele Renee Beauty).
Skin Consultation and Treatment Consent Forms must be filled out by all clients. This information is collected in order to ensure Michele has a clear understanding of your medical history, medications, active topicals being used, allergies, recent surgeries, etc. This will enable Michele to clearly identify any contraindications to treatments or products. The goal is to always ensure you are an optimal candidate for treatment(s) and to identify if a treatment needs to be altered to suit your needs. Your health and safety is my top priority - therefore it is mandatory to fill out all required forms and to be 100% honest in all answers. All medical information will be kept confidential and Michele Renee Nail Design (Michele Renee Beauty) abides by all privacy laws.
The esthetician of Michele Renee Nail Design (Michele Renee Beauty) may reserve the right to refuse service to anyone for inappropriate behavior, illness or conditions listed as contraindications for services or as deemed necessary. The client also has the right to stop the treatments at any time. The esthetician and Michele Renee Nail Design (Michele Renee Beauty) assumes no responsibility for any disclosed or undisclosed illness or personal injury.
Michele Renee Nail Design (Michele Renee Beauty) has the right to cancel or reschedule a treatment without notice and has the right to change your service without notice.
By calling, emailing or scheduling your appointment online or directly, you are indicating that you understand and accept these terms and conditions outlined above.
Thank you for your understanding!